I managed and implemented a change request for an external application, contributing to the remote support of devices. This meant engaging numerous stakeholders and ensuring that the rest of my team received training on this software. This meant completing an impact assessment on why we need the application and how it will affect us, followed by a RaScI for all involved parties to sign off on prior to the training being released.
I Used python to develop a tool to streamline the management and troubleshooting of our CCTV systems.
I spearheaded a project focused on the repair and maintenance of SICK Scanners, resulting in improved operational efficiency.
I managed and organized Intune groups, ensuring proper configuration and compliance across devices.
I Led a project aimed at cleaning and maintaining NUC devices, which improved their performance and extended their lifespan.
I developed and maintained comprehensive documentation for SICK Scanner repairs, ensuring all processes are clearly outlined for future reference.
This was created with the intention of simplifying the troubleshooting of station cameras for those that may not have understood the task fully.
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